Buying promise


When you buy from, we give you a promise.  We came upon this promise through empathy, research and developing logistics that make sure we can serve you to the best of our abilities. We endeavour to make your shopping experience with us satisfying and compliant with the best customer practices. What differs Lace and Me from others is that we really care about your rapport with us. We understand the trust and faith you choose to put in us by letting us privy to your intimate products. So, we respect that by ensuring that along with premium quality products we give you the best and most convenient online shopping experience possible. That’s a promise!

To fulfil our buying promise, we offer you the following services:

Shhh…..Discrete packaging

You may want to purchase Lace and Me merchandise for yourself or gift it, you may want it delivered conveniently to your home or work address, rest assured you can feel safe and comfortable receiving the product, anywhere, anytime because of our Discrete Packing services. We pack our products in plain brown boxes and do not mention the product name on the shipping label. Don’t worry, your secret’s safe with us.

Reliable Shipping within 48 hours

We partner with reputed and reliable courier service providers. We take great care in packaging and delivering your ordered merchandise at a marginal cost of Rs. 45/- But, when you shop with us for over Rs. 750/- you stand to get your products shipped to you absolutely FREE. Also, because your satisfaction is our primary goal and we know you don’t like to be kept waiting, we take only 24 – 48 hours to ship your chosen products to you.

Returns up to 60 days

In the unlikely event that you are not entirely satisfied with your purchase, we offer you a no hassle return option. We understand your busy schedule and accept returned products up to 60 days from the date of purchase as long as they meet our return criteria. We put so much faith in our product and our service that we even offer you a full cash refund of the product price, instead of the coupons other websites offer. Or you can avail another fantastic offer. We credit the order price +shipping cost+10% of product price to you, so that you can avail this on your next purchase.

Cash on Delivery

At you can avail multiple payment options, including Cash on delivery for all our products at a nominal fee of Rs. 60/- per shipment. We understand the apprehension of an advance online payment, so you can choose to pay in cash after receiving the order at your doorstep.

Happy Shopping!